Remote Commercial Lines Client Service Manager

Arthur J. Gallagher & Co. (AJG); Walnut Creek (CA); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to join our Real Estate team. You’ll deliver tailored insurance solutions, manage renewals, and build strong client relationships while ensuring high service standards.

This remote opportunity requires a Monday–Friday, 8AM–5PM Pacific Time schedule. You will mentor team members, address client risk management needs, and collaborate with carriers to meet client expectations.

Qualifications

• Bachelor's degree required or 8+ years experience with HS diploma/GED.
• Active Property & Casualty Producer’s License required.
• Insurance designations such as CIC, CISR, CPCU, ARM preferred.
• Proficiency with insurance document management software (EPIC) and MS Office.
• Strong technical insurance experience with middle/large market clients and carrier relationships.
• Ability to explain complex issues clearly and manage competing priorities.

Responsibilities

• Manage renewals and tailor solutions for clients.
• Identify gaps in coverage and drive cross-sell opportunities.
• Build and maintain relationships with clients and carriers.
• Provide consultative risk management conversations and strategies.
• Mentor teammates and provide feedback for growth.
• Conduct compliance audits and ensure high service standards.
• Maintain accurate client and policy data in Gallagher systems.
• Leverage Gallagher technology to improve productivity and outcomes.
• Manage multiple priorities to meet deadlines.

Skills

Client service mgmt

Relationship management

Communication

EPIC software

MS Office

Education

Bachelor's degree

HS diploma/GED

Tools

EPIC

Microsoft Office

Job description

Gallagher is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to join our Real Estate team. You’ll deliver tailored insurance solutions, manage renewals, and build strong client relationships while ensuring high service standards.

This remote opportunity requires a Monday–Friday, 8AM–5PM Pacific Time schedule. You will mentor team members, address client risk management needs, and collaborate with carriers to meet client expectations.