Senior Commercial Lines Client Service Lead - Remote

Arthur J. Gallagher & Co. (AJG); Austin (TX); Remote; USD 85,000 - 125,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development

Global reach

Collaborative culture

Job summary

Gallagher is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to join our Real Estate team. You will work with large, complex real estate clients to deliver tailored insurance solutions and exceptional service.

This remote role requires a Monday–Friday 8 AM–5 PM Pacific Time schedule and involves managing renewals, analyzing client needs, and building trusted relationships. You will mentor teammates, handle compliance, and leverage Gallagher's technology to

Qualifications

• Bachelor's degree with 5+ years in client service management; or 8+ years with high school diploma.
• Active Property and Casualty Producer's License required.
• Insurance designations (CIC/CISR/CPCU/ARM) preferred and beneficial.

Responsibilities

• Manage renewals and tailor solutions to client needs.
• Identify coverage gaps and upsell additional services.
• Build and maintain client and carrier relationships.
• Guide team with consultative risk management discussions.
• Mentor teammates and provide constructive feedback.
• Ensure regulatory compliance and accurate data in systems.

Skills

Client service mgmt

Relationship building

Communication

Policy interpretation

Education

Bachelor's degree

High school diploma/GED

Tools

EPIC

MS Office

Job description

Gallagher is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to join our Real Estate team. You will work with large, complex real estate clients to deliver tailored insurance solutions and exceptional service.

This remote role requires a Monday–Friday 8 AM–5 PM Pacific Time schedule and involves managing renewals, analyzing client needs, and building trusted relationships. You will mentor teammates, handle compliance, and leverage Gallagher's technology to