Remote Commercial Enablement Leader

GenomeWeb; Gaithersburg (MD); Remote; USD 185,000 - 208,000; Full time

Job summary

GeneDx is seeking a Head of Commercial Enablement to drive adoption of the commercial strategy across sales, client success, and client services from its Gaithersburg–remote US footprint.

You will build unified enablement content, tools and metrics, align programs with go-to-market goals, and lead onboarding, learning, and continuous development for all client-facing roles using CRM, LMS, and analytics to boost performance.

Qualifications

• 8–12 years of experience in sales, sales enablement, or commercial operations.
• Proven track record in building enablement programs with cross functional partners.
• Strong critical thinking, communication and project management skills.
• Ability to evaluate and implement technology platforms to scale efficiency.
• Demonstrate ability to analyze problems, anticipate consequences and remove obstacles.
• Strong cross-functional leadership and collaboration across departments.
• Detail oriented, analytical and data driven.

Responsibilities

• Incorporate broad commercial strategy into a unified enablement approach across sales, client success, and client services.
• Partner with leadership to align enablement programs with business objectives and GTM strategy.
• Oversees onboarding, continuous learning, and skills development across all client-facing roles.
• Guide and integrate enablement efforts across training, learning, and development.
• Support product launches, market expansions, and strategic training campaigns with tailored enablement.
• Drive a culture of continuous improvement and accountability across client-facing teams.
• Improve adoption and optimization of enablement platforms, CRMs, LMS, and knowledge tools.
• Partner with cross functional stakeholders to ensure enablement content is current and aligned with strategy.
• Leverage technology and AI to drive efficiencies that scale outputs.
• Define and report on commercial enablement KPIs.

Skills

Enablement strategy

Cross-functional leadership

Sales enablement

Program management

Analytics

CRM

LMS

Tools

CRM

LMS

Job description

GeneDx is seeking a Head of Commercial Enablement to drive adoption of the commercial strategy across sales, client success, and client services from its Gaithersburg–remote US footprint.

You will build unified enablement content, tools and metrics, align programs with go-to-market goals, and lead onboarding, learning, and continuous development for all client-facing roles using CRM, LMS, and analytics to boost performance.