Remote Commercial Casualty Claims Supervisor, Complex

CSAA; United States; Remote; USD 111,000 - 148,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims – Remote. You will lead complex auto and commercial injury claims across multiple states, supervising investigations and coordinating with brokers and partner clubs from a remote setting.

Responsibilities include guiding adjusters, evaluating coverage, and providing settlement authority guidance while ensuring compliance with DOI regulations and service standards.

Qualifications

• 5+ years in progressively responsible supervisory claims roles.
• 7+ years of complex casualty claims experience.
• Adjuster license for applicable states or ability to obtain within 90 days.

Responsibilities

• Oversees investigation, evaluation, negotiation and resolution of complex auto and commercial injury claims.
• Supervises claims in multiple states remotely and provides coverage decisions.
• Directs workflow, staffing, and performance of adjusters and litigations as needed.
• Collaborates with brokers and partner clubs to maintain relationships.

Skills

Leadership

Claims supervision

Remote work

Communication

Education

Bachelor's degree in related field

Adjuster license (state licenses)

Tools

Litigation management

External counsel coordination

Job description

Mobilitas, created by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims – Remote. You will lead complex auto and commercial injury claims across multiple states, supervising investigations and coordinating with brokers and partner clubs from a remote setting.

Responsibilities include guiding adjusters, evaluating coverage, and providing settlement authority guidance while ensuring compliance with DOI regulations and service standards.