Remote Commercial Casualty Supervisor – Complex Claims

CSAA; Indiana; Remote; USD 111,000 - 148,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, operates a remote-first Commercial Casualty team. We seek a Supervisor to lead complex auto and commercial injury claims across multiple states, including directing investigations, coverage decisions, and settlement guidance.

The role emphasizes scalable operations, staff management, and collaboration with brokers and partner clubs, while maintaining compliance with DOI rules.

Qualifications

• 5+ years in progressively responsible claims leadership roles.
• Experience supervising complex auto and commercial injury claims across multiple states.
• Active adjuster license for applicable states or ability to obtain within 90 days.

Responsibilities

• Oversees complex auto and commercial injury claims and coverage determinations.
• Directs workflow, staffing, and multi-shift operations across remote teams.
• Provides guidance on settlements and liaison with partner states.
• Ensures compliance with DOI regulations and internal policies.

Skills

5+ years of claims supervisory

7+ years complex claims

Licensing: multi-state adjuster

Education

Bachelor's degree or higher

Job description

Mobilitas, created by CSAA Insurance Group, operates a remote-first Commercial Casualty team. We seek a Supervisor to lead complex auto and commercial injury claims across multiple states, including directing investigations, coverage decisions, and settlement guidance.

The role emphasizes scalable operations, staff management, and collaboration with brokers and partner clubs, while maintaining compliance with DOI rules.