Remote Commercial Casualty Claims Supervisor - Complex

CSAA; Maine; Remote; USD 111,000 - 148,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Casualty Supervisor, Complex Claims - Remote.

You will supervise complex auto and commercial injury claims across multiple states, guiding coverage decisions and settlement authority. This role requires 5+ years of leadership in claims and 7+ years of complex casualty experience, with licensed adjuster status or ability to obtain within 90 days.

Qualifications

• 5+ years in progressive claims supervision.
• 7+ years complex casualty claims experience.
• Licensed adjuster for applicable states or obtain license within 90 days.

Responsibilities

• Oversees investigation, evaluation, negotiation, and resolution of claims with workflow efficiency.
• Provides technical guidance to adjusters on coverage, liability, and settlements.
• Manages staffing, scheduling, and cross-state operations for remote teams.
• Monitors performance against standards and drives continuous improvement.
• Ensures compliance with DOI regulations and company policies.
• Acts as liaison with clients and brokers to maintain relationships.
• Oversees litigation handling and management of external counsel.

Skills

Team supervision

Casualty claims

Litigation liaison

Policy interpretation

Education

Bachelor's degree

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Casualty Supervisor, Complex Claims - Remote.

You will supervise complex auto and commercial injury claims across multiple states, guiding coverage decisions and settlement authority. This role requires 5+ years of leadership in claims and 7+ years of complex casualty experience, with licensed adjuster status or ability to obtain within 90 days.