Remote Commercial Casualty Claims Supervisor, Complex

CSAA Insurance Group; Missouri; Remote; USD 111,000 - 148,000; Full time

Job summary

Mobilitas, a CSAA Insurance Group initiative, seeks a Commercial Casualty Supervisor to lead complex auto and commercial injury claims nationwide from a remote setup. You will supervise complex files, provide coverage decisions, and set settlement guidance across multiple states while maintaining liaison with partner clubs.

The role emphasizes strong leadership, governance of DOI regulations, and collaboration with cross-functional teams to ensure efficient operations and excellent service.

Qualifications

• 5+ years in a progressively responsible claims supervisory role.
• 7+ years handling complex casualty claims.
• Must hold an adjuster license for all applicable states or obtain within 90 days of hire.

Responsibilities

• Oversee complex auto and commercial injury claims across multiple states.
• Provide guidance on coverage, settlement authority, and litigation handling.
• Lead staffing, budgeting, and cross-functional collaboration to support operations.

Skills

Claims leadership

Complex casualty

Adjuster license

Education

HS/GED

Bachelor’s degree preferred

Job description

Mobilitas, a CSAA Insurance Group initiative, seeks a Commercial Casualty Supervisor to lead complex auto and commercial injury claims nationwide from a remote setup. You will supervise complex files, provide coverage decisions, and set settlement guidance across multiple states while maintaining liaison with partner clubs.

The role emphasizes strong leadership, governance of DOI regulations, and collaboration with cross-functional teams to ensure efficient operations and excellent service.