Remote Commercial Casualty Supervisor, Complex Claims

CSAA Insurance Group; Colorado; Remote; USD 111,000 - 135,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring for a Commercial Casualty Supervisor, Complex Claims - Remote. You will supervise complex auto and commercial injury claims, across multiple states, with authority to guide coverage decisions and settlements.

This role emphasizes leadership, operations oversight, and collaboration with brokers and partner clubs, in a remote-first environment that supports a flexible, inclusive culture.

Qualifications

• 5+ years in supervisory claims roles with progressive responsibility.
• 7+ years handling complex casualty claims across multiple states.
• Must hold an adjuster license for relevant states or obtain within 90 days.

Responsibilities

• Oversee investigations, evaluations, negotiations, and resolutions of complex claims.
• Provide guidance on coverage, liability, and settlement authority.
• Coordinate cross‑state workflows and supervise operations across shifts.
• Lead performance management and staff development.
• Ensure compliance with DOI regulations and company policies.

Skills

Supervisory experience

Complex casualty claims handling

Litigation coordination

Job description

Mobilitas, created by CSAA Insurance Group, is hiring for a Commercial Casualty Supervisor, Complex Claims - Remote. You will supervise complex auto and commercial injury claims, across multiple states, with authority to guide coverage decisions and settlements.

This role emphasizes leadership, operations oversight, and collaboration with brokers and partner clubs, in a remote-first environment that supports a flexible, inclusive culture.