Remote Collections Specialist | Top Negotiator (Bilingual)

LCS Financial Services Corporation; Nebraska; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Additional earning potential tied to;‑

Remote work from home

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team from home in the United States. The role emphasizes negotiation, compliance with laws, and delivering professional customer interactions.

You will handle inbound/outbound calls, set up payment plans, and use skip-tracing tools to locate borrowers while meeting performance goals in a remote, high-volume environment.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of applicable debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.

Skills

Debt collection

Negotiation

Bilingual English/Spanish

Remote work

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team from home in the United States. The role emphasizes negotiation, compliance with laws, and delivering professional customer interactions.

You will handle inbound/outbound calls, set up payment plans, and use skip-tracing tools to locate borrowers while meeting performance goals in a remote, high-volume environment.