Remote Collections Specialist - Performance-Based Earnings

LCS Financial Services Corporation; Yuma (AZ); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Weekday schedule

Performance pay

Insurance options

Paid holidays

Flexible time-off

Remote work in approved states

Job summary

LCS Financial Services Corporation is seeking a Remote Collections Specialist to manage delinquent accounts through inbound and outbound calls, negotiate settlements, and maintain strict regulatory compliance. The role emphasizes professional communication, accurate documentation, and adherence to laws as you work from a home office.

Applicants should have 2+ years in third-party debt collection, strong negotiation skills, and the ability to thrive in a high-volume environment.

Qualifications

• 2+ years of third-party debt collection experience.
• Proven ability to manage accounts and negotiate settlements.
• Excellent verbal communication and telephone etiquette.
• Working knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace.
• Experience in high-volume collections environment.
• Familiarity with skip-tracing tools and collection systems.
• Bilingual English/Spanish communication skills.
• Experience meeting or exceeding collection goals.

Responsibilities

• Negotiate resolutions on delinquent accounts via inbound/outbound calls.
• Arrange payment plans and settlements based on borrower finances.
• Locate borrowers/assets using skip-tracing tools.
• Manage assigned portfolios and prioritize collection activities.
• Work toward individual and team performance goals.
• Maintain accurate account documentation.
• Deliver professional customer interactions while handling difficult conversations.
• Ensure compliance with applicable collection laws and company policies.

Skills

Debt collection

Negotiation

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking a Remote Collections Specialist to manage delinquent accounts through inbound and outbound calls, negotiate settlements, and maintain strict regulatory compliance. The role emphasizes professional communication, accurate documentation, and adherence to laws as you work from a home office.

Applicants should have 2+ years in third-party debt collection, strong negotiation skills, and the ability to thrive in a high-volume environment.