Dynamic Call Center Collections Specialist - Growth Benefits

TSI - Transworld Systems Inc.; Houston (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid training

Team oriented environment

Growth opportunities

Bonus potential

Benefits package

Job summary

TSI - Transworld Systems Inc. is seeking a Call Center Representative for an onsite role in Houston, TX. The position involves negotiating and processing payments on past due accounts by phone, with a focus on accurate documentation and customer service.

We offer paid training, a team-focused environment, growth opportunities, and a generous bonus potential, along with a comprehensive benefits package. Flexible weekend schedules may apply.

Qualifications

• Outgoing, assertive, competitive, persuasive.
• Ability to engage with the public and maintain composure during calls.
• Strong negotiation and communication skills.
• Detail oriented with accurate data entry in the system.
• Flexibility to work weekends or varied shifts.

Responsibilities

• Negotiate and process payments on past-due accounts via phone.
• Assess the consumer’s financial condition with thorough inquiries.
• Determine delinquency causes and propose creative solutions.
• Track and maintain accounts through the collection process to recover payments.
• Adhere to state and federal regulations for collection activities.
• Meet call quality standards and corporate policies.

Skills

Outgoing

Assertive

Competitive

Persuasive

Education

High school diploma or GED

Job description

TSI - Transworld Systems Inc. is seeking a Call Center Representative for an onsite role in Houston, TX. The position involves negotiating and processing payments on past due accounts by phone, with a focus on accurate documentation and customer service.

We offer paid training, a team-focused environment, growth opportunities, and a generous bonus potential, along with a comprehensive benefits package. Flexible weekend schedules may apply.