Remote Collections Specialist - Bilingual (English/Spanish)

TSI - Transworld Systems Inc.; San Angelo (TX); À distance; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits package

Résumé du poste

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our team from home. You will manage outbound and inbound calls on past-due accounts and drive payments while delivering strong customer service.

The role requires a high school diploma, 2 years call center experience, and fluency in English and Spanish. FDCPA knowledge is preferred, along with professional phone etiquette and negotiation skills.

Qualifications

• Outbound calling and inbound calls on past due accounts
• Fluency in English and Spanish required
• FDCPA knowledge preferred
• Professional phone etiquette and strong negotiating skills
• Positive attitude and customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information over the phone

Responsabilités

• Outbound calling and accepting incoming calls regarding past due accounts and securing payments.

Connaissances

Bilingual English/Spanish

Phone etiquette

Negotiation skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Accurate information over the phone

Formation

High School diploma or equivalent

Description du poste

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our team from home. You will manage outbound and inbound calls on past-due accounts and drive payments while delivering strong customer service.

The role requires a high school diploma, 2 years call center experience, and fluency in English and Spanish. FDCPA knowledge is preferred, along with professional phone etiquette and negotiation skills.