Remote Collections Solutions Specialist

Credit Acceptance Corporation; Jacksonville (FL); Remote; USD 25,000 - 29,000; Full time

Benefits offered by this job

Remote work

Medical benefits

Paid training

PTO & Holidays

Equipment provided

Parental time

401k with match

Tuition reimbursement

Career growth

Ongoing training

Fitness reimbursement

Adoption assistance

Job summary

Credit Acceptance is a leading auto finance company offering a remote-friendly Account Solutions Representative role. You will help customers navigate payments, offer solutions to keep accounts current, and support them through challenges with empathy and respect.

The position features above-market pay starting at $17.75–$20.85 per hour with uncapped monthly bonuses, paid training, and a robust benefits package. Training is required, with flexible scheduling options and opportunities for growth.

Qualifications

• High School Diploma required.
• Stable internet access with minimum 15 Mbps download speed.
• Experience in customer service or collections is a plus.

Responsibilities

• Help customers stay current on their auto loans.
• Create solutions to prevent further delinquencies and to stop repossessions when possible.
• Handle inbound and outbound calls using the company system.

Skills

Customer service

Communication

Persuasive skills

Remote work adaptability

Time management

Education

High School Diploma

Job description

Credit Acceptance is a leading auto finance company offering a remote-friendly Account Solutions Representative role. You will help customers navigate payments, offer solutions to keep accounts current, and support them through challenges with empathy and respect.

The position features above-market pay starting at $17.75–$20.85 per hour with uncapped monthly bonuses, paid training, and a robust benefits package. Training is required, with flexible scheduling options and opportunities for growth.