Remote Account Solutions Specialist

Credit Acceptance Corporation; Southfield (MI); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Work from home/remote

Medical, Dental, Vision

Paid training

Paid time off and paid holidays

401k with employer match

Tuition reimbursement

Growth opportunities to advance your/c

Ongoing training and development

Monthly fitness reimbursement

Job summary

Credit Acceptance is seeking an Account Solutions Representative to help keep customers on the road to a better financial future. You will handle inbound and outbound calls, create solutions to keep accounts current and prevent repossession, and support customers with payment arrangements.

This full-time remote role offers an above-market pay structure starting at $17.75-$20.85 per hour plus uncapped monthly bonuses, paid training, 401(k) with employer match, and comprehensive benefits starting

Qualifications

• Must have a High School Diploma.
• Strong customer service and communication skills.
• Experience in a call center or collections environment is a plus.

Responsibilities

• Handle inbound and outbound calls to assist customers with getting their accounts current.
• Create solutions to prevent repossession and help customers arrange payments.
• Maintain accurate information, document interactions, and follow call model guidelines.

Skills

Customer service

Communication skills

Persuasive skills

Education

High School Diploma

Job description

Credit Acceptance is seeking an Account Solutions Representative to help keep customers on the road to a better financial future. You will handle inbound and outbound calls, create solutions to keep accounts current and prevent repossession, and support customers with payment arrangements.

This full-time remote role offers an above-market pay structure starting at $17.75-$20.85 per hour plus uncapped monthly bonuses, paid training, 401(k) with employer match, and comprehensive benefits starting