Remote Collections & Billing Specialist (Client-Facing)

Pitney Bowes; Town of King (WI); Remote; USD 20,000 - 29,000; Full time

Job summary

Pitney Bowes is seeking a remote-based Collections Account Specialist to support SendTech Clients, ensuring billing and collections are accurate and timely. You will handle sensitive financial data and participate in the background screening process.

Schedule is 8.5 hours per day, Monday through Friday, with a day shift between 7:00am and 9:00pm CST. The role focuses on collecting past-due accounts, correcting billing errors, and maintaining client account integrity across systems.

Qualifications

• 2+ years client service experience.
• Prior experience in collections or billing reconciliation preferred.
• Advanced MS Office experience preferred.

Responsibilities

• Collect past-due accounts across multiple lines of business.
• Correct billing errors across lines of business while maintaining client account integrity in applicable systems.
• Handle account cleansing: payment application, reconciliation, PO and cost center updates, billing consolidations, invoice corrections, inventory updates.

Skills

Client service

Collections

Billing reconciliation

Microsoft Office

Tools

Microsoft Office Suite

Job description

Pitney Bowes is seeking a remote-based Collections Account Specialist to support SendTech Clients, ensuring billing and collections are accurate and timely. You will handle sensitive financial data and participate in the background screening process.

Schedule is 8.5 hours per day, Monday through Friday, with a day shift between 7:00am and 9:00pm CST. The role focuses on collecting past-due accounts, correcting billing errors, and maintaining client account integrity across systems.