Remote Collections & Billing Specialist

Pitney Bowes; Seattle (WA); Remote; USD 52,000 - 64,000; Full time

Job summary

Pitney Bowes is seeking a remote-based Collections Account Specialist to support high-value SendTech Clients, ensuring timely billing and collections with accuracy. This role involves handling sensitive financial data and coordinating with invoicing and accounts teams to maintain client account integrity.

You should have about 2+ years in client service and collections, with strong organizational skills and comfort working from a home office.

Qualifications

• ~2+ years of client service experience.
• Prior experience in collections, account management, and/or billing reconciliation (preferred).
• Strong organizational skills; Microsoft Office experience a plus.
• Appropriate work-from-home setting.

Responsibilities

• Collect past-due accounts across multiple lines of business.
• Correct billing errors within multiple lines of business while maintaining client account integrity in all applicable systems.
• Handle account cleansing, including payment application, reconciliation, PO and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation.
• Collaborate with invoicing, account maintenance, collections, and sales support teams; respond to client inquiries.
• Communicate with and maintain good working relationships across Pitney Bowes" business units.

Skills

Client service

Collections

Billing reconciliation

Organization

Microsoft Office

Remote work

Job description

Pitney Bowes is seeking a remote-based Collections Account Specialist to support high-value SendTech Clients, ensuring timely billing and collections with accuracy. This role involves handling sensitive financial data and coordinating with invoicing and accounts teams to maintain client account integrity.

You should have about 2+ years in client service and collections, with strong organizational skills and comfort working from a home office.