Remote CoE Field Service Lead Data Center

ABB; Missouri; À distance; USD 119 000 - 190 000; Plein temps

Avantages offerts par ce poste

Life Insurance

Parental Leave

Paid Holidays

Short Term Disability

Long Term Disability

401(k)

Employee Discount

Résumé du poste

ABB is seeking a CoE Field Service Operations Manager for the Data Center Division in the United States. The role leads day-to-day service activities and the surge team within the Data Center Services Center of Excellence, ensuring exceptional customer outcomes while aligning with ABB's global service objectives.

The position offers remote work within the US, with a preference for candidates in the Western or Mountain Time Zones.

Qualifications

• Bachelor's degree in Engineering or Business or commensurate experience.
• Strong knowledge of data center startup/commissioning strategies and field staff development.
• Familiarity with power delivery equipment and electrical systems in data centers.
• Ability to interpret engineering drawings and specs.
• Willing to travel up to 50% of time; US work authorization required.

Responsabilités

• Oversee day-to-day service activities for the Data Center Services Center of Excellence in the US.
• Lead surge team development and ensure high-quality field service execution.
• Develop and implement service strategy aligned with global objectives.
• Drive continuous improvement and KPI-based performance management.
• Coordinate staffing, training, and onboarding for Field Service Engineers/Technicians.

Connaissances

Leadership

Field service

Data center

Project coordination

MS Project

SAP

Google Suite

Engineering drawings

Safety

Formation

Bachelor's Degree in Engineering or Business

Outils

MS Project

Google Suite

SAP

BIM

Compass

CxAlloy

Procore

Description du poste

ABB is seeking a CoE Field Service Operations Manager for the Data Center Division in the United States. The role leads day-to-day service activities and the surge team within the Data Center Services Center of Excellence, ensuring exceptional customer outcomes while aligning with ABB's global service objectives.

The position offers remote work within the US, with a preference for candidates in the Western or Mountain Time Zones.