Remote Cloud Production Engineer – AWS/Azure & Linux

Syms Strategic Group, LLC (SSG); Lynchburg (VA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Production Support Engineer for a 100% U.S.-based remote role supporting VA cloud systems. The position requires a strong background in production engineering, cloud platforms, and security compliance.

Responsibilities include production support, automation, monitoring, and collaboration with cross-functional teams while adhering to federal standards and on-call duties. A Public Trust (MBI) clearance is required or eligible.

Qualifications

• 8+ years in systems engineering or related field, production environments.
• Experience with AWS and/or Azure cloud and large-scale systems.
• Strong Linux/Unix and Windows administration skills.
• Proficient scripting for automation (Python/Bash/PowerShell).
• Experience with CI/CD, IaC, and security/compliance practices.

Responsibilities

• Provide high-level operational support for cloud systems.
• Develop solutions for routine technical problems.
• Monitor and maintain production environments for stability.
• Document issues and resolutions in logging systems.
• Collaborate with customers and cross-functional teams.
• Maintain security and VA compliance for systems.
• Support on-call rotations and incident response.
• Assist with deployment and maintenance of infrastructure.

Skills

Linux/Unix

Windows

Python

Bash

PowerShell

Automation

Git

CI/CD

Networking

Monitoring

On-call

Documentation

AWS

Azure

IaC

Security

SQL

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Azure

CloudWatch

CI/CD tools

GitHub Actions

CodeBuild/CodeDeploy

IaC (CloudFormation)

Automation tools (Ansible/Puppet/Chef)

Job description

Syms Strategic Group (SSG) is seeking a Production Support Engineer for a 100% U.S.-based remote role supporting VA cloud systems. The position requires a strong background in production engineering, cloud platforms, and security compliance.

Responsibilities include production support, automation, monitoring, and collaboration with cross-functional teams while adhering to federal standards and on-call duties. A Public Trust (MBI) clearance is required or eligible.