Remote Clinical Diagnostics Account Manager — Lab Solutions

LGC; Milford (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

LGC Clinical Diagnostics is seeking an Account Manager to lead day-to-day sales operations for a US territory. This remote, home-based role manages diagnostic and genomics product lines and focuses on building long-term customer relationships with end-user accounts.

You will develop consultative relationships, achieve monthly and annual sales goals, maintain detailed product knowledge, and coordinate with marketing, customer service, and logistics to ensure customer satisfaction and growth.

Qualifications

• BA/BS degree in related field (Clinical Laboratory Science, Chemistry, Business)
• 3–5 years direct technical sales in clinical diagnostics
• CRM experience preferred (Salesforce.com)
• Proficient in Microsoft Word and Excel

Responsibilities

• Develop consultative relationships with new and existing accounts for all products.
• Achieves assigned monthly, quarterly, and annual sales goals.
• Maintain detailed understanding of all products and their relevance in the Clinical Laboratory space.
• Coordinates sales effort with marketing, sales management, customer service, accounting, logistics and technical support groups.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Update and maintain current Customer Relations Management database.
• Continue education on product advantages to ensure customer loyalty.
• Completes strategic customer account plans that meet company standards.
• Develops himself/herself to be the trusted advisor to our customers.
• Maintains high customer satisfaction that meets company standards.
• Completes required training and development objectives within the assigned period.
• Attend tradeshows in or out of assigned territory as requested.

Skills

Account management

Sales

CRM Salesforce

Communication

Teamwork

Education

BA/BS degree or higher

Clinical Lab Science background

CRM experience preferred

Tools

Salesforce

Excel

Word

Job description

LGC Clinical Diagnostics is seeking an Account Manager to lead day-to-day sales operations for a US territory. This remote, home-based role manages diagnostic and genomics product lines and focuses on building long-term customer relationships with end-user accounts.

You will develop consultative relationships, achieve monthly and annual sales goals, maintain detailed product knowledge, and coordinate with marketing, customer service, and logistics to ensure customer satisfaction and growth.