Remote Clinic Scheduler - HIPAA-Aware Scheduling Pro

Vail Health Hospital; Springfield (IL); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health Hospital in Springfield, IL, is seeking a Clinic Scheduler responsible for scheduling appointments, answering calls, and coordinating with providers and patients. You will use the EHR system, collect demographics and insurance details, and ensure HIPAA compliance throughout scheduling processes.

The role emphasizes accuracy, professional communication, and timely message distribution, with PRN wellbeing funds and 403(b) eligibility as available benefits.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.

Skills

Administration

Medical terminology

HIPAA compliance

Job description

Vail Health Hospital in Springfield, IL, is seeking a Clinic Scheduler responsible for scheduling appointments, answering calls, and coordinating with providers and patients. You will use the EHR system, collect demographics and insurance details, and ensure HIPAA compliance throughout scheduling processes.

The role emphasizes accuracy, professional communication, and timely message distribution, with PRN wellbeing funds and 403(b) eligibility as available benefits.