Remote Clinic Scheduler & Appointment Specialist

Vail Health Hospital; New Jersey; Remote; USD 28,000 - 34,000; Part time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health Hospital is seeking a Clinic Scheduler to answer incoming calls, assist patients with scheduling, direct queries to the appropriate teams, and schedule appointments. The role involves coordinating with patients, providers, locations, and payers; collecting demographics and insurance information; using the EHR scheduling software; and ensuring HIPAA compliance.

This is a PRN/POOL position with wellbeing reimbursement funds and 403(b) contribution eligibility, offering hourly pay of

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Administration experience

Medical terminology

HIPAA compliance

OSHA rules and regulations

Job description

Vail Health Hospital is seeking a Clinic Scheduler to answer incoming calls, assist patients with scheduling, direct queries to the appropriate teams, and schedule appointments. The role involves coordinating with patients, providers, locations, and payers; collecting demographics and insurance information; using the EHR scheduling software; and ensuring HIPAA compliance.

This is a PRN/POOL position with wellbeing reimbursement funds and 403(b) contribution eligibility, offering hourly pay of