Remote Clinic Scheduler – EHR & Appointment Coordination

Vail Health Hospital; Idaho Falls (ID); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health Hospital in Idaho Falls is seeking a Clinic Scheduler to handle incoming calls, answer questions about scheduling with providers, direct calls to the right parties, take and distribute messages, and schedule appointments.

You will coordinate appointments across providers, locations, and payers using the EHR, obtain patient demographics and insurance information, and manage requests via drop boxes and patient portals.

Qualifications

• 2 years administration or similar experience.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.

Skills

Administration experience

Medical office experience

HIPAA compliance knowledge

Job description

Vail Health Hospital in Idaho Falls is seeking a Clinic Scheduler to handle incoming calls, answer questions about scheduling with providers, direct calls to the right parties, take and distribute messages, and schedule appointments.

You will coordinate appointments across providers, locations, and payers using the EHR, obtain patient demographics and insurance information, and manage requests via drop boxes and patient portals.