Remote Client Support & Travel Coordination Specialist

Next Stop Travel; Marietta (GA); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Training provided

Job summary

Next Stop Travel is seeking a Customer Service Representative to support client inquiries, coordinate service plans, and manage reservations in a flexible remote setting.

You will handle communications across email, phone, and online platforms, maintain records, and assist with process improvements. Training and ongoing support are provided to help you excel in a structured remote environment.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Administrative tasks

Organizational skills

Tools

CRM software

Job description

Next Stop Travel is seeking a Customer Service Representative to support client inquiries, coordinate service plans, and manage reservations in a flexible remote setting.

You will handle communications across email, phone, and online platforms, maintain records, and assist with process improvements. Training and ongoing support are provided to help you excel in a structured remote environment.