Remote Client Support & Coordination Specialist

Next Stops travel; Orlando (FL); Remote; USD 36,000 - 60,000; Full time

Job summary

Next Stop Travel is seeking a dependable Customer Service Representative to support client coordination in a fully remote role. You will handle inquiries, arrange service plans, and coordinate reservations with providers to ensure a smooth planning process from start to finish.

Ideal candidates will bring experience in customer service or administrative support, strong communication, and the ability to manage multiple priorities independently in a structured remote environment.

Qualifications

• Experience in customer service, admin support, or coordination preferred.
• Strong communication and organizational abilities.
• Able to manage multiple priorities independently.
• Familiar with online tools and digital platforms.

Responsibilities

• Act as the main point of contact for client inquiries via phone, email, and online platforms
• Assess client needs and recommend appropriate service options
• Organize schedules and develop structured service plans
• Manage and confirm reservations with third-party providers
• Provide timely follow-up and maintain clear communication throughout the process
• Keep accurate and up-to-date records in internal systems
• Assist with workflow improvements and collaborate with team members

Skills

Communication skills

Organizational skills

Customer service

Administrative support

Job description

Next Stop Travel is seeking a dependable Customer Service Representative to support client coordination in a fully remote role. You will handle inquiries, arrange service plans, and coordinate reservations with providers to ensure a smooth planning process from start to finish.

Ideal candidates will bring experience in customer service or administrative support, strong communication, and the ability to manage multiple priorities independently in a structured remote environment.