Remote Client Support & Scheduling Coordinator

Next Stop Travel; Roseville (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Training and onboarding

Ongoing support

Job summary

Next Stop Travel, a remote-based organization, is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a structured remote environment.

Training and ongoing support are provided to help you succeed. You will serve as a point of contact, coordinate scheduling, submit reservations, and maintain accurate records in

Qualifications

• Experience in customer service or coordination roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative work

Organizational skills

Communication skills

Self-motivation

Digital tools

Detail-oriented

Tools

Web-based systems

Job description

Next Stop Travel, a remote-based organization, is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a structured remote environment.

Training and ongoing support are provided to help you succeed. You will serve as a point of contact, coordinate scheduling, submit reservations, and maintain accurate records in