Remote Client Support & Scheduling Coordinator

Next Stop Travel; Tucson (AZ); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work

Performance-based pay

Training and onboarding support

Job summary

Next Stop Travel is a remote-based organization delivering planning and coordination services to a broad client base. The Customer Service Representative will handle client inquiries, organize service plans, and support the coordination process.

This role emphasizes attention to detail, independent work, and the ability to manage multiple tasks in a structured remote environment. Training and ongoing support are provided, with performance-based compensation based on client arrangements.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Attention to detail

Communication skills

Remote tools

Job description

Next Stop Travel is a remote-based organization delivering planning and coordination services to a broad client base. The Customer Service Representative will handle client inquiries, organize service plans, and support the coordination process.

This role emphasizes attention to detail, independent work, and the ability to manage multiple tasks in a structured remote environment. Training and ongoing support are provided, with performance-based compensation based on client arrangements.