Remote Client Itinerary Assistant

Triptasticadventures; Chandler (AZ); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Ongoing training

Supportive team environment

Job summary

A remote travel service company is seeking customer-centered individuals to assist clients with planning and coordinating reservations and related services. This role involves clear communication, multitasking, and maintaining accurate records while working independently from home. The ideal candidates will exhibit strong customer service and English communication skills. The position offers flexibility, ongoing training, and a supportive team environment.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet access and smartphone (computer is also strongly recommended).
• Reliable internet access and smartphone
• Strong customer service skills

Responsibilities

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized, accurate, and confidential client records.
• Participate in training sessions.

Skills

Strong written and verbal English communication skills

Strong customer service skills

Remote work

Organization

Tools

Internet access

Smartphone

Job description

Role Overview

We are expanding our remote team and are looking for customer-centered individuals who thrive with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This role is for those who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities

• Support clients with planning and coordinating customized arrangements
• Research, compare, and confirm reservation options based on client needs
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email and phone
• Assist with updates, changes, and service-related inquiries
• Maintain organized, accurate, and confidential client records
• Participate in training sessions

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training
• Supportive team environment

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone (computer is also strongly recommended)
• Strong customer service skills