Remote Client Support Assistant

Triptasticadventures; Toledo (OH); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Fully remote setting

Flexible schedule

Ongoing training

Supportive team environment

Job summary

A travel coordination company is looking for client-centered individuals to join their remote team. This role involves assisting customers with reservations and handling various service-related inquiries. Ideal candidates are organized, comfortable working independently, and possess strong communication and customer service skills. They will enjoy a flexible schedule and will be part of a supportive team environment.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet access and smartphone; computer is recommended.

Responsibilities

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized, confidential, and accurate client records.
• Participate in training sessions.

Skills

Strong written and verbal English communication skills

Strong customer service skills

Organization and multitasking

Job description

Role Overview

We are increasing our remote team and are looking for client-centered individuals who enjoy assisting customers and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This role is ideal for those who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities

• Support clients with planning and coordinating customized arrangements
• Research, compare, and confirm reservation options based on client needs
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email and phone
• Assist with updates, changes, and service-related inquiries
• Maintain organized, confidential, and accurate client records
• Participate in training sessions

What We Offer

• Fully remote setting
• Flexible schedule
• Ongoing training
• Supportive team environment

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone (computer is also strongly recommended)
• Strong customer service skills