Remote Client Success & Scheduling Specialist

PedrosVacations; Philadelphia (Philadelphia County); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Job summary

PedrosVacations is seeking a Remote Client Support Specialist to assist clients with questions, updates, scheduling, and general service needs in a fully remote environment.

You will help keep communication clear, follow up on important details, and ensure client requests move forward smoothly, including reservation support and planning-related information. Training and ongoing support are provided to help you succeed in this role.

Qualifications

• Experience in customer service or client support is helpful but not required.
• Strong written and verbal communication skills for professional client interactions.
• Organized, detail‑oriented and able to manage multiple requests.

Responsibilities

• Respond to client questions and support requests.
• Gather important information and preferences from clients.
• Coordinate schedules, confirmations, and follow-up with clients.
• Maintain accurate client notes and records and provide clear updates.

Skills

Client communication

Organization

Follow-through

Remote work

Adaptable

Learning new tools

Job description

PedrosVacations is seeking a Remote Client Support Specialist to assist clients with questions, updates, scheduling, and general service needs in a fully remote environment.

You will help keep communication clear, follow up on important details, and ensure client requests move forward smoothly, including reservation support and planning-related information. Training and ongoing support are provided to help you succeed in this role.