Remote Travel Concierge & Planning Specialist

PedrosVacations; St. Louis (MO); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Structured training

Ongoing support

Digital planning tools

Growth opportunities

Job summary

You''ll gather preferences, dates, and important details, help with reservations and confirmations, and research leisure options while maintaining accurate customer records. Training is provided, and strong communication is valued in a flexible environment.

Qualifications

• Strong communication with customers in a friendly, professional manner.
• Ability to stay organized and manage multiple requests with attention to detail.
• Willingness to learn new tools and processes in a remote environment.

Responsibilities

• Respond to customer questions and service requests
• Gather preferences, dates, and important details
• Assist with reservations and confirmations
• Research leisure and planning options
• Provide updates and next-step guidance
• Follow up on pending requests or changes
• Maintain accurate customer records
• Help coordinate accommodations, activities, or transportation details
• Assist with adjustments or special requests
• Help keep each customer experience organized and on track

Skills

Customer communication

Organized

Detail-oriented

Dependable

Multitasking

Email proficiency

Remote work

Researching info

Self-motivated

Adaptable

Job description

You''ll gather preferences, dates, and important details, help with reservations and confirmations, and research leisure options while maintaining accurate customer records. Training is provided, and strong communication is valued in a flexible environment.