Remote Travel Planning & Support Specialist

PedrosVacations; Augusta (GA); Remote; USD 36,000 - 48,000; Full time

Job summary

PedrosVacations is seeking a Remote Travel Support Specialist to help clients plan from start to departure. You will assist with researching options, organizing reservations, and communicating important details for a well-coordinated experience.

This fully remote role offers flexible scheduling, comprehensive training, and ongoing support as you guide clients through accommodations, transportation, activities, and itineraries to create memorable trips.

Qualifications

• Experience in customer service or coordination is beneficial but not required.
• Prior hospitality or reservations experience is helpful but not required.
• Ability to manage multiple tasks and stay organized while researching options.

Responsibilities

• Gather client preferences, dates, and planning needs.
• Research accommodations, activities, transportation, and options.
• Support reservation and confirmation processes.
• Organize schedules and itinerary details.
• Provide clients with updates and important information.
• Follow up on pending requests and unanswered questions.
• Review details for accuracy and completeness.
• Help coordinate changes when plans or availability shift.
• Maintain organized client records.
• Provide ongoing assistance throughout the planning process.

Skills

Customer service

Communication

Organization

Research online

Independence

Remote work

Job description

PedrosVacations is seeking a Remote Travel Support Specialist to help clients plan from start to departure. You will assist with researching options, organizing reservations, and communicating important details for a well-coordinated experience.

This fully remote role offers flexible scheduling, comprehensive training, and ongoing support as you guide clients through accommodations, transportation, activities, and itineraries to create memorable trips.