Remote Client Success Manager — Revenue Growth

Pavago; United States; Remote; USD 85,000 - 130,000; Full time

Job summary

Pavago is hiring a Remote Client Success Manager (Revenue Growth & Client Success) to own a portfolio of 50–60 client accounts across the United States. You will drive onboarding, retention, renewals, and opportunities for expansion while partnering with media buyers, creative teams, and operations.

This is not traditional support; it emphasizes outcomes, accountability, and revenue growth. Ideal candidates have strong client relationships, strategic thinking, and a track record of growing

Qualifications

• Demonstrated experience in client success, account management, and revenue growth.
• Strong consultative communication and relationship-building abilities.
• Experience driving renewals, upsells, and account expansion.

Responsibilities

• Own onboarding for new clients and set success metrics.
• Manage a portfolio of 50–60 client accounts with proactive check-ins.
• Drive renewals, renewals, and expansion opportunities through strategic conversations.
• Collaborate with internal teams to align on client priorities and outcomes.
• Monitor client satisfaction and reduce churn while growing recurring revenue.

Skills

Client Success

Account Management

Customer Success

Account Growth

Relationship Management

Tools

CRM platforms

Google Workspace

Microsoft Office

Client communication platforms

Project management tools

AI productivity tools

Job description

Pavago is hiring a Remote Client Success Manager (Revenue Growth & Client Success) to own a portfolio of 50–60 client accounts across the United States. You will drive onboarding, retention, renewals, and opportunities for expansion while partnering with media buyers, creative teams, and operations.

This is not traditional support; it emphasizes outcomes, accountability, and revenue growth. Ideal candidates have strong client relationships, strategic thinking, and a track record of growing