Remote Client Success Manager - Digital Advertising

Collab Fabrik; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Collab Fabrik is seeking an experienced Client Services Manager to manage relationships with existing clients, coordinate with internal teams, and identify opportunities for account growth. The role requires strong communication and relationship management skills, with a solid understanding of digital advertising metrics.

It is fully remote and full-time, with a flexible schedule to align with the US team. Ideal candidates will have advanced English proficiency and experience coordinating across

Qualifications

• Extensive experience in client services or account management in digital advertising.
• Strong knowledge of CPM, CPC and campaign performance metrics.
• Experience with verification tools such as DoubleClick, IAS or DoubleVerify.

Responsibilities

• Serve as main contact for existing clients, including international brands.
• Build and maintain long-term client relationships.
• Respond to client inquiries and ensure effective communication.
• Coordinate with internal account management and campaign teams.
• Monitor client satisfaction and upsell opportunities.
• Support discussions on campaign performance and optimization.

Skills

Client relationship management

Digital advertising knowledge

Communication

English proficiency

Cross-functional coordination

Tools

DoubleClick

IAS

DoubleVerify

Job description

Collab Fabrik is seeking an experienced Client Services Manager to manage relationships with existing clients, coordinate with internal teams, and identify opportunities for account growth. The role requires strong communication and relationship management skills, with a solid understanding of digital advertising metrics.

It is fully remote and full-time, with a flexible schedule to align with the US team. Ideal candidates will have advanced English proficiency and experience coordinating across