Remote Client Success Manager — Growth & Strategy

LDX Digital; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Fully Remote Work

Growth Opportunities

Competitive Compensation

Continuous Learning

Job summary

A leading digital marketing agency is seeking a Client Success Manager to enhance client relationships and ensure satisfaction. This fully remote position involves managing client communications, campaign tracking, and collaborating with internal teams. The ideal candidate has a Bachelor’s in a relevant field and at least 2-3 years in account management, with strong communication and analytical skills. Join a vibrant team dedicated to driving impactful results for eCommerce brands.

Qualifications

• 2-3 years of experience in account management or client services.
• Proven track record of managing client relationships and marketing campaigns.
• Strong understanding of digital marketing strategy and KPI.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Lead weekly client check-ins and provide campaign updates.
• Monitor campaign performance using tools like Google Ads and Google Analytics.

Skills

Exceptional English communication skills

Relationship-building skills

Time management

Problem-solving skills

Negotiation skills

Education

Bachelor's degree in Marketing, Communications, or related field

Tools

ClickUp

Google Suite

Job description

A leading digital marketing agency is seeking a Client Success Manager to enhance client relationships and ensure satisfaction. This fully remote position involves managing client communications, campaign tracking, and collaborating with internal teams. The ideal candidate has a Bachelor’s in a relevant field and at least 2-3 years in account management, with strong communication and analytical skills. Join a vibrant team dedicated to driving impactful results for eCommerce brands.