Remote Client Success Engineer for CAD/CAM Libraries

INNERGY; Little Rock (AR); À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

INNERGY seeks a Library Engineer to configure, validate, and maintain engineering libraries for client projects. You will work with Microvellum Toolbox and INNERGY Engineering to ensure libraries meet production standards and client needs.

You will coach clients on best practices, create training materials, and adapt approaches for varying technical skills, maintaining clear communication throughout onboarding and validation.

Qualifications

• Experience in CAD/CAM, engineering software, or architectural millwork.
• Hands-on with Microvellum Toolbox, INNERGY Engineering or AutoCAD-based design-to-manufacturing tools.
• Ability to explain technical ideas clearly to power users and clients new to software.
• Experience training and supporting clients in person and remotely.

Responsabilités

• Collaborate closely with clients to configure, build, validate, and maintain libraries.
• Lead regular check-ins to track progress and gather library requirements.
• Build and validate product libraries, data, machining rules, and design standards.
• Provide training and support, creating documentation and materials as needed.

Connaissances

CAD/CAM

Engineering software

Client training

Remote support

Time management

Empathy

Communication

Outils

Microvellum Toolbox

INNERGY Engineering

AutoCAD

Description du poste

INNERGY seeks a Library Engineer to configure, validate, and maintain engineering libraries for client projects. You will work with Microvellum Toolbox and INNERGY Engineering to ensure libraries meet production standards and client needs.

You will coach clients on best practices, create training materials, and adapt approaches for varying technical skills, maintaining clear communication throughout onboarding and validation.