Remote Client Success & Booking Coordinator

Premier Destination Group; New York (NY); Remote; USD 45,000 - 65,000; Full time

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and general service coordination. The role suits detail-oriented, customer-focused individuals who thrive in a remote, structured environment.

This position focuses on communication, organization, and follow-through to ensure a seamless client experience across all interactions.

Qualifications

• Strong communication and customer service skills are essential.
• Detail orientation and accuracy in scheduling are required.
• Ability to work independently in a remote environment.
• Proven reliability and professional demeanor in client interactions.
• Comfort with multitasking and meeting deadlines.
• Experience in hospitality, scheduling, or admin support is a plus.

Responsibilities

• Assist clients with booking requests and scheduling.
• Communicate updates and support via email, phone, and messaging.
• Enter and maintain client information and bookings accurately.
• Coordinate timelines, confirmations, and service documentation.
• Provide timely, professional client support and inquiries handling.
• Follow processes to ensure accuracy and consistency.
• Collaborate with internal teams to support client needs.

Skills

Strong communication

Customer service

Detail-oriented

Independent remote work

Multitasking

Reliability

Job description

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and general service coordination. The role suits detail-oriented, customer-focused individuals who thrive in a remote, structured environment.

This position focuses on communication, organization, and follow-through to ensure a seamless client experience across all interactions.