Remote Client Success Advisor - Travel Solutions

Seneca Holdings; Oregon; Hybrid; USD 60,000 - 75,000; Full time

Job summary

CI Azumano Travel is seeking a Client Success Coordinator to join our growing team. This is a remote position serving as a Trusted Advisor to a portfolio of key small business accounts, driving customized solutions and revenue growth through upselling and proactive relationship management.

You will develop multiple relationships to stay ahead of threats and opportunities, coordinate with internal teams, and ensure alignment with client SLAs while delivering measurable value.

Qualifications

• College degree preferred.
• Strong understanding of financial travel program drivers.
• Strong written and verbal communication skills.
• Strong understanding of reporting analytics and technical skills.
• Ability to work in a fast-paced environment, managing multiple tasks simultaneously.

Responsibilities

• Strategize ways to broaden CI Azumano's business relationships and drive client loyalty in a partnership culture.
• Represent CI Azumano brand through interactions with all key internal and external stakeholders.
• Be the cheerleader for the clients by keeping all departments informed and focused on achieving client goals.
• Proactively identify objections and become the conduit to find solutions.
• Understand the client better than the client contact and drive revenue growth.

Skills

Financial travel program drivers

Reporting analytics

Written and verbal communication

Education

College degree preferred

Job description

CI Azumano Travel is seeking a Client Success Coordinator to join our growing team. This is a remote position serving as a Trusted Advisor to a portfolio of key small business accounts, driving customized solutions and revenue growth through upselling and proactive relationship management.

You will develop multiple relationships to stay ahead of threats and opportunities, coordinate with internal teams, and ensure alignment with client SLAs while delivering measurable value.