Remote Client Solutions Architect for K-12 SaaS

Onflo; United States; Remote; USD 85,000 - 95,000; Full time

Job summary

K12 Insight is seeking a remote Senior Client Solutions professional to own post-implementation work for district clients. You’ll run discovery to determine needs, configure platform workflows and forms, and train district staff to use the system effectively.

You’ll scope expansion projects with Account Management, write statements of work, and hand off larger engagements to the Implementation team. The role sits between Account Management, Implementation, and Client Care, serving public schools

Qualifications

• 3+ years in a post-sales technical client-facing role in B2B SaaS: technical account management, implementation, professional services, or similar
• Hands-on platform configuration experience you personally performed: workflows, forms, integrations, or comparable
• Experience scoping client projects and writing statements of work or equivalent
• Experience designing and delivering client training, live and virtual
• Able to explain the same solution to a district IT director and a school front-office team, and be understood by both
• K-12 or public-sector experience is a plus, not a requirement; we’ll teach you the industry if you bring the fundamentals

Skills

Post-sales experience

Technical client-facing

SOW writing

Client training

Multitasking across teams

Job description

K12 Insight is seeking a remote Senior Client Solutions professional to own post-implementation work for district clients. You’ll run discovery to determine needs, configure platform workflows and forms, and train district staff to use the system effectively.

You’ll scope expansion projects with Account Management, write statements of work, and hand off larger engagements to the Implementation team. The role sits between Account Management, Implementation, and Client Care, serving public schools