Remote Strategic Account Manager - K-12 EdTech Growth

Onflo; Northern (KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

K12 Insight is seeking an Account Manager who will own a book of business and drive renewal and expansion revenue across districts nationwide. You’ll monitor health signals, act on early warnings, and collaborate with executives to sustain strong relationships.

Remote role in the United States with travel up to 25%. You’ll push for gross retention targets, identify cross-sell opportunities, and protect the customer value in a fast-moving education tech environment.

Qualifications

• 5+ years in account management, client success, or sales.
• Ability to own retention and expansion revenue, not just support.
• Proven track record of maintaining NRR above 100% across a portfolio.
• Comfortable in commercial conversations, pricing, and negotiations.
• Technically curious and comfortable discussing software with IT professionals.
• Active user of Salesforce and AI tools.

Responsibilities

• Own a book of business with full renewal lifecycle from outreach through close.
• Monitor health metrics and mitigate churn proactively.
• Identify, qualify, and close cross-sell and upsell opportunities.
• Develop executive sponsor relationships across accounts.
• Maintain gross retention of ≥90% and pursue NRR growth.

Skills

Account management

Retention growth

NRR >100%

Negotiation

Technical curiosity

Communication

Tools

Salesforce

AI tools

Job description

K12 Insight is seeking an Account Manager who will own a book of business and drive renewal and expansion revenue across districts nationwide. You’ll monitor health signals, act on early warnings, and collaborate with executives to sustain strong relationships.

Remote role in the United States with travel up to 25%. You’ll push for gross retention targets, identify cross-sell opportunities, and protect the customer value in a fast-moving education tech environment.