Remote Client Services Specialist

RevCycle, Inc.; Marshfield (WI); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive PTO

Company provided equipment

Health (ICHRA)/Vision/Dental

Job summary

RevCycle, Inc. is seeking a Client Services Representative to serve as the liaison between clients and the organization. The role requires daily phone and email interactions to discuss inventory, account flow and procedures, and to relay client feedback to internal teams.

Responsibilities include resolving process issues, applying solutions, and ensuring client satisfaction while complying with PHI and privacy standards. A high school diploma is required.)

Qualifications

• Experience in customer service or related role required.
• Professional verbal and written communication skills.
• Knowledge of Microsoft Office applications including Outlook and Excel.
• Ability to learn multiple client systems and workflows.

Responsibilities

• Handle daily phone and email communications with clients.
• Coordinate with internal departments to resolve issues.
• Ensure timely responses and maintain client satisfaction.
• Submit information to external client systems and maintain records.
• Adhere to legal, financial regulations and company policies.

Skills

Communication

Outlook

Excel

Problem solving

Multitasking

Time management

Confidentiality

Team player

Willing to learn

Education

High School Diploma or GED

Associate degree preferred

Job description

RevCycle, Inc. is seeking a Client Services Representative to serve as the liaison between clients and the organization. The role requires daily phone and email interactions to discuss inventory, account flow and procedures, and to relay client feedback to internal teams.

Responsibilities include resolving process issues, applying solutions, and ensuring client satisfaction while complying with PHI and privacy standards. A high school diploma is required.)