Remote Client Services & Scheduling Coordinator

Next Stop Travel; Scottsdale (AZ); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Flexible remote work

Training and onboarding

Performance-based pay

Job summary

Next Stop Travel is a remote-based agency that delivers structured planning and coordination services to a broad client base. As a Customer Service Representative, you will assist with client requests, organize service arrangements, and support the coordination process in a flexible, remote environment.

You will handle inquiries via email, phone, and online platforms, coordinate scheduling, manage reservations, and maintain accurate records.

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.

Skills

Customer service

Coordination

Organization

Communication

Remote work

Job description

Next Stop Travel is a remote-based agency that delivers structured planning and coordination services to a broad client base. As a Customer Service Representative, you will assist with client requests, organize service arrangements, and support the coordination process in a flexible, remote environment.

You will handle inquiries via email, phone, and online platforms, coordinate scheduling, manage reservations, and maintain accurate records.