Remote Client Services & Scheduling Coordinator

Next Stop Travel; Modesto (CA); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Training provided

Remote-friendly work environment

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. This position supports client requests, coordinates service arrangements, and ensures efficient communication in a structured remote setting.

The Customer Service Representative will handle inquiries via email, phone, and online platforms, identify client needs, and organize detailed service plans while maintaining accurate records and contributing to process

Qualifications

• Experience in customer service or administrative roles preferred.
• Strong organizational and communication abilities.
• Ability to work independently and manage priorities.
• Comfortable using digital tools and web-based systems.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Organizational skills

Communication skills

Independent work

Digital tools proficiency

Attention to detail

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. This position supports client requests, coordinates service arrangements, and ensures efficient communication in a structured remote setting.

The Customer Service Representative will handle inquiries via email, phone, and online platforms, identify client needs, and organize detailed service plans while maintaining accurate records and contributing to process