Remote Client Services & Scheduling Specialist

Next Stop Travel; New Orleans (LA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Training and onboarding support

Performance-based pay

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. As a Customer Service Representative, you will assist with client requests, organize service arrangements, and support the coordination process in a flexible, remote setting.

You will act as a primary contact for inquiries, identify client needs, and coordinate detailed service plans with external providers.

Qualifications

• Experience in customer service or coordination roles is preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Administrative skills

Organizational skills

Communication

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. As a Customer Service Representative, you will assist with client requests, organize service arrangements, and support the coordination process in a flexible, remote setting.

You will act as a primary contact for inquiries, identify client needs, and coordinate detailed service plans with external providers.