Remote Client Services & Scheduling Coordinator

Next Stop Travel; Eugene (OR); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work environment

Training & onboarding

Performance-based pay

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

The Customer Service Representative will assist with client requests, organize service arrangements, and support the coordination process in a remote environment.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills are essential.
• Ability to work independently and manage priorities effectively.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Organizational skills

Communication skills

Independent worker

Tools

CRM software

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

The Customer Service Representative will assist with client requests, organize service arrangements, and support the coordination process in a remote environment.