Remote Client Services & Scheduling Coordinator

Next Stop Travel; Lakeland (FL); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible remote work environment

Performance-based compensation

Training and ongoing support

Job summary

Next Stop Travel is a remote-based organization that delivers structured planning and coordination services to a broad client base. We seek a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process.

The role emphasizes strong attention to detail, multi-tasking, and effective communication in a remote environment. Candidates will engage with clients and internal teams, manage reservations, and contribute to process

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills are essential.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Independent work

Detail-oriented

Communication skills

Job description

Next Stop Travel is a remote-based organization that delivers structured planning and coordination services to a broad client base. We seek a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process.

The role emphasizes strong attention to detail, multi-tasking, and effective communication in a remote environment. Candidates will engage with clients and internal teams, manage reservations, and contribute to process