Remote Client Services & Scheduling Coordinator

Next Stop Travel; Oakland (CA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible remote work environment

Job summary

Next Stop Travel is a remote-based company that provides planning and coordination services to a broad client base. The Customer Service Representative will assist with client requests, organize service arrangements, and support the coordination process.

This remote role requires strong attention to detail and the ability to manage multiple tasks in a structured environment, with training and ongoing support provided.

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Organizational skills

Communication skills

Independent work

Digital tools

Attention to detail

Job description

Next Stop Travel is a remote-based company that provides planning and coordination services to a broad client base. The Customer Service Representative will assist with client requests, organize service arrangements, and support the coordination process.

This remote role requires strong attention to detail and the ability to manage multiple tasks in a structured environment, with training and ongoing support provided.