Remote Client Services & Scheduling Coordinator

Next Stop Travel; Florence (SC); Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Flexible remote work environment

Performance-based compensation

Access to training and ongoing support

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative role involves assisting with client requests, organizing service arrangements, and supporting the coordination process in a structured remote setting.

Key duties include serving as a primary contact via email, phone, and online platforms, coordinating detailed service plans, and submitting reservations with external providers.

Qualifications

• Experience in customer service or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.

Responsibilities

• Serve as point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Organizational skills

Communication skills

Independent work

Digital tools

Tools

CRM software

Reservation systems

Online platforms

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative role involves assisting with client requests, organizing service arrangements, and supporting the coordination process in a structured remote setting.

Key duties include serving as a primary contact via email, phone, and online platforms, coordinating detailed service plans, and submitting reservations with external providers.