Remote Client Services & Scheduling Coordinator

Next Stop Travel; Dothan (AL); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and onboarding support

Performance-based compensation

Job summary

Next Stop Travel is a remote-based organization that provides structured planning and coordination services to a broad client base. The Customer Service Representative role focuses on assisting with client requests, organizing service arrangements, and supporting coordination processes in a fully remote environment.

You will serve as a primary contact across email, phone, and online platforms, identify client needs, and submit reservations with external providers.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Organizational skills

Communication

Independent work

Prioritization

Digital tools

Attention to detail

Job description

Next Stop Travel is a remote-based organization that provides structured planning and coordination services to a broad client base. The Customer Service Representative role focuses on assisting with client requests, organizing service arrangements, and supporting coordination processes in a fully remote environment.

You will serve as a primary contact across email, phone, and online platforms, identify client needs, and submit reservations with external providers.