Remote Client Services Coordinator

Next Stop Travel; Vicksburg (MS); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work stipend

Training and onboarding support

Job summary

Next Stop Travel seeks a detail-oriented Customer Service Representative to support clients remotely. You will handle inquiries via email, phone, and online platforms, identify needs, and coordinate service arrangements to ensure smooth planning.

In a fully remote role, you will manage scheduling, submit reservations with providers, maintain accurate records, and contribute to ongoing process improvements while communicating clearly at every stage.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administration

Organizational skills

Communication

Independent work

Digital tools

Attention to detail

Tools

Web-based systems

Internal systems

Job description

Next Stop Travel seeks a detail-oriented Customer Service Representative to support clients remotely. You will handle inquiries via email, phone, and online platforms, identify needs, and coordinate service arrangements to ensure smooth planning.

In a fully remote role, you will manage scheduling, submit reservations with providers, maintain accurate records, and contribute to ongoing process improvements while communicating clearly at every stage.