Remote Client Services Coordinator

Next Stop Travel; Hattiesburg (MS); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Training and support

Job summary

Next Stop Travel is seeking a Customer Service Representative for a fully remote role. You will handle client inquiries via email, phone, and online platforms, identify needs, and present service options to coordinate scheduling and detailed plans.

You will also manage reservations with external providers and maintain accurate records. The role emphasizes independent work, strong organizational and communication skills, and a commitment to timely follow-up in a structured remote environment with

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service experience

Coordination

Organizational skills

Independent work

Digital tools

Attention to detail

Job description

Next Stop Travel is seeking a Customer Service Representative for a fully remote role. You will handle client inquiries via email, phone, and online platforms, identify needs, and present service options to coordinate scheduling and detailed plans.

You will also manage reservations with external providers and maintain accurate records. The role emphasizes independent work, strong organizational and communication skills, and a commitment to timely follow-up in a structured remote environment with